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Privacy Policy Notice

1. Overview

This Privacy Notice applies to your use of our website and all Elaza applications and services, (including payment services), regardless of how you access or use them, including access via mobile devices.

2. Controllers

The part of Elaza that is reponsible for the collection and processing of your personal data in connection with the provision of the service depends on your location and how they are used.

  • 2.1 Use of Services

    Depending on the region your are located in while using are services determines the part of Elaza that is responsible for the collection and processing of your data, (excluding payment services for sellers):

    • North America: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK
    • UK: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK
    • EU: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK
    • All other countries: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK
  • 2.2 Use of payment service for sellers

    Depending on the region your are located in while using are services and wether we provide our payment services there, the following part of Elaza is responsible for the collection and processing of your data in connection with the provision of our payment services to sellers:

    • North America: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK
    • UK: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK
    • EU: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK
    • All other countries: Elaza Limited, 124 City Road, London, EC1V 2NJ, UK

3. Data Protection Contact

Elaza has appointed data protection officers in any country it operates in. You can find contact details of the data protection department within your countryhere.

4. Data we collect

We may collect some of your personal data whenever you access our services, such as creating an account, filling in a form, adding or updating information in your account, participating in any interactions with Elaza. We also collect information from third-parties such as data providers.

5. Purpose and legality of data collection and processing

Elaza processes your personal data for various reasons and based on many legal bases that allow processing of that data. An example of this would be that we process your data to provide and improve our services to provide a better service for our cusomters. Your data may also be shared with third-parties, including service providers acting on our behalf. We may also need to use your data to fulfill our side of the contract under our User Agreement and, if applicable, payment services.

6. Internation Data Transfers

Some recipients of your personal data may be located outside of your country of have data protection officers in different countries where data protection laws may provide a different level of protection than the laws in your country. We use appropriate safeguards when performing such actions.

7. Storage Of Data

Storage will be stored by Elaza and our service providers in accordance with application data protection laws to the extent necessary for the purposes set out in our Privacy Policy. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to render the data annoymous, unless legally obligated or permitted to (e.g in the case of legal compliance, tax, accounting, or auditing purposes). The length of time we store your data for depends on the data protection laws of your country, once the data protection storage length is approached your data will be deleted if not earlier.

8. Your Rights

You have the right to access, rectification, erase, or restrict your data, unless your national laws do not allow. In addition, you can withdraw your consent and object to our processing o your personal data.

9. Cookies

Elaza and selected third-parties use cookies and similar technologies to provide better, and safer user experiences. Cookies are small text files that are automatically created by your browser and stored on your device when using our services. You can find more informationhere.

10. Data Security

We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, aunauthorised access, disclosure and alterations. Both firewall, data encryption, restriction of physical access and other security measure are put in place.