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User Agreement

1. Introduction

This User Agreement outlines the terms of use for Elaza's services, and you agree to comply with this agreement and our other policies, mobile device terms and all other policies posted on our sites. For information regarding the processing of personal data, please visit ourPrivacy Policy

  • If you live in the UK (United Kingdom), you are entering into this agreement with Elaza Limited, 124 City Road, London, EC1V 2NJ, UK.

2. About Elaza

Elaza is a marketplace that allows companies and individual users to buy and sell products.

While Elaza may provide pricing, postage, listing and other guidance as part of our services, such guidance is solely informational and any individual or business can decide to follow it or not. Elaza does not review user content or listings. Elaza from time may facilitate the resolution of disputes through various means, Elaza has no control over, nor gaurantees the existence, quality, safety or legality of any items advertised; or the accuracy of any user content, listings or feedback; ability of seller to sell; ability of buy to pay; or that a buyer and/or seller will complete a transaction or return item.

Elaza may also provide the ability to hire a technician or company to value and/or verify your listings, however Elaza does not guarantee the usefulness or sale of item upon verification. Additionally Elaza does not cover the quality of work provided by third-parties or any damages that may have occured as the result of any third-parties.

Elaza does not keep possession of any items listed and/or sold via the platform, and is not involved in the transaction between buyers and sellers. The contract for the sale is made directly between the buyer and seller.

3. Use of Platform

In connection to using or accessing our platform and/or services, you will not:

  • Post, list or upload content in inappropriate categories on our site.
  • Breach or circumvent any laws, third-party rights or our system policies.
  • Sell any counterfeit items, or do anything that would otherwise infringe the copyright, trademark or other rights of third-parties.
  • Use of services if not able to form a legally binding contract (e.g Under the age of 18), or are temporarily or permanently suspended from our services.

If you have registered with Elaza as a business entity or on behalf of a business, you represent that you have the authority to legally bind that entity. If you are trading as a business, ou must comply with all applicabale laws relating to online trading.

You agree that Elaza will commence supplying our service(s) to you as soon as this User Agreement is accepted. This agreement can be cancelled under the Consumer Contracts (Information, Cancellation aand Additional Charges) Regulations 2013. Elaza may recoup the cost of any services provided up to the point of cancellation.

Elaza maintains the right to cancel unconfirmed accounts or accounts that have been inactive for a long period of time, or modify our services.

Additionally Elaza reserves the right to vary or terminate any and all of our services and.or not provide all or part of our services to anyone for any reason and/or any period of time, at our own discretion.

4. Abuse of Platform

You agree not to engage in any activities that violate our policies, infringe upon the rights of others, or disrupt the normal functioning of our platform. This includes, but is not limited to, the following actions:

  • Posting or transmitting unauthorized or fraudulent content.
  • Engaging in any form of harassment, abuse, or discrimination towards other users.
  • Interfering with the proper functioning of the platform, including attempting to gain unauthorized access or tampering with our systems.

5. Fees

Certain transactions or activities on our platform may be subject to fees. These fees, if applicable, will be clearly stated before you confirm your action or transaction. By proceeding with the action or transaction, you agree to pay the specified fees.

6. Listing Conditions

When creating a listing on our platform, you agree to the following conditions:

  • Providing accurate and truthful information about the listed item or service.
  • Complying with all applicable laws, regulations, and our listing guidelines.
  • Accepting responsibility for the content and accuracy of the listing.

7. Purchase Conditions

When making a purchase on our platform, you agree to the following conditions:

  • Reviewing the item description, price, and terms before making a purchase.
  • Complying with any additional terms and conditions specified by the seller.
  • Completing the transaction in a timely manner and fulfilling your obligations as a buyer.

8. International Buying, Selling and Shipping

International buying, selling, and shipping may be available on our platform. If you engage in such transactions, you agree to comply with all relevant laws and regulations governing international trade, customs, and shipping. You are responsible for any customs duties, taxes, or other fees associated with international transactions.

9. Content

As a user of our platform, you are responsible for the content you post or transmit. You agree not to post or transmit any content that is unlawful, offensive, infringing, or violates the rights of others. We reserve the right to remove any content that violates this Agreement or our policies.

10. Data Protection

We are committed to protecting your personal information and complying with applicable data protection laws. Please review our Privacy Policy to understand how we collect, use, and protect your data.

11. Funds

Funds received or held on our platform are subject to our platform's payment policies. We reserve the right to manage and process funds in accordance with these policies. We do not hold funds on behalf of users unless explicitly stated otherwise.

12. Additional Terms

Certain features, services, or activities on our platform may be subject to additional terms and conditions. You agree to comply with these additional terms when accessing or using those specific features, services, or engaging in those activities.

13. Payments

When making or receiving payments through our platform, you agree to comply with our payment policies, including any applicable fees and dispute resolution processes.

14. Liability

To the extent permitted by law, we disclaim any liability for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our platform. You agree to use our platform at your own risk.

15. Compensation

You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, liabilities, costs, or expenses arising out of or related to your use of our platform, violation of this Agreement, or infringement of any rights of others.

17. General

  • This Agreement constitutes the entire agreement between you and us regarding the use of our platform and supersedes any prior agreements or understandings.
  • We may update or modify this Agreement from time to time, and such changes will be effective upon posting the revised Agreement on our platform.
  • If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • The failure to enforce any provision of this Agreement shall not be considered a waiver of that provision.